Questions / FAQ

What is GoPlayBay?

We offer a range of digital products for your daily entertainment. Large library of games, video content, recepies and much more all within your reach.

What do I receive with GoPlayBay?

An instant access to many premium games and content based on your location with the best mobile experience.

What kind of games does GoPlayBay offer?

GoPlayBay offers a unique mobile experience that showcases the best and latest Mobile games.

What do I do if a game is not working or is unavailable?

Check your internet connection. You must be connected to the internet to enjoy uninterrupted games. Alternatively, you can try refreshing the service. If you still face troubleshooting issues, please get in touch with our Customer Care Team.

How did I get subscribed to GoPlayBay?

When you’re surfing the internet you might come across one of the GoPlayBay promotions, you may decide to try. Usually, You will be asked to fill up your mobile phone number in the column displayed. After filling in your mobile phone number, you will receive a free GoPlayBay confirmation message with a unique code. The moment you fill out this code on the designated website, you are officially subscribed. If you are on your phone you will get a subscribe button which you can use to confirm a subscription or click Cancel to move away from the website.

Is there a charge for using GoPlayBay?

You are charged the rate that is mentioned on the promotional page that you visited when you subscribed to the service.

What is the minimum age criteria required to subscribe to GoPlayBay?

Our service offers games that is suitable for all ages. However, as a subscriber, you must be 18+ or have received permission from your parents or legal guardian, or anyone authorised to pay your bill.

Which devices work with GoPlayBay?

The service is compatible with all mobile devices. GoPlayBay services can be easily accessed from your desktop, mobile or tablet.

How do I reach out to Customer Care?

Our dedicated Customer Care Team will be happy to answer all your questions and solve any issues. You can email us at or use the Contact Us form.